Settlement Management through Every Stage

From the initial notification to the final settlement payment, CAS provides comprehensive claim case management. 

As a new claim is opened, CAS queries all your administration systems to retrieve policy data for population of the claim case.  Proof of Loss Notices and additional claim requirements are produced automatically based on criteria such as line of business and cause of loss.  CAS records whether a Proof is accepted, rejected, or rescinded.  For rejected notices and non-receipt, CAS issues second and third requests.

Once all claim information is captured and evaluated, CAS calculates benefit payments taking into account face values, policy loans, dividends and interest.  CAS breaks settlements between payees including multiple beneficiaries, funeral homes, attorneys and more.

Centralized & Standardized Settlements

Throughout the settlement process, CAS incorporates Windows-driven drop-down and pop-up boxes to guide claims professionals.  Field edits and a checklist ensure that settlements are standardized and consistent, regardless of the line of business, company, cause of loss, policy administration system, or claims examiner.

Administrative Efficiencies

Information is at your fingertips.  No more waiting on file requests from the archives.  The policy and claim information you need is immediately on screen.  Incorporating the Workflow Management option can also associate all original documents associated with a claim.  A task scheduler keeps track of important events by claim professional.

Enterprise-wide Reporting

Claim cases are tracked through every stage.  Since CAS is a centralize system for all your companies and lines of business, you have a centralized repository for reporting.  Reports are online or hardcopy.  Reports are generated by users from all departments within your organization.